This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services to assist with applications for electronic visas (e-Visas) to Turkey. We are committed to protecting your privacy and handling your data responsibly. By using our website and services, you agree to the practices described in this policy.

  1. Information We Collect
    We collect the following types of information:

Personal Information: Name, date of birth, nationality, email address, phone number, passport details (including passport number, issuance/expiry dates, and scans/photos), travel itinerary, and payment information.
Sensitive Information: Passport data and other details required for e-Visa applications, which may be considered sensitive under applicable privacy laws.
Usage Data: IP address, browser type, pages visited, time spent on our site, and other diagnostic data collected automatically via cookies or similar technologies.
Payment Information: Billing details are processed through secure third-party payment gateways (we do not store full credit card details).

We collect this information directly from you when you submit an application form, contact us, or make a payment.

  1. How We Use Your Information
    We use your information to:

Process and submit your e-Visa application to the official Turkish government portal (www.evisa.gov.tr).
Communicate with you about your application status, confirmations, or any required additional information.
Process payments for our service fees.
Improve our website and services.
Comply with legal obligations, such as responding to authorities if required.
Prevent fraud and ensure security.

We do not use your information for marketing purposes without your explicit consent.

  1. Sharing Your Information
    We may share your information with:

The Republic of Türkiye Ministry of Foreign Affairs or authorized e-Visa processing entities to complete your application.
Trusted third-party service providers (e.g., payment processors, IT hosting) who are bound by confidentiality agreements.
Law enforcement or government authorities if required by law.

We do not sell your personal information to third parties.

  1. Data Security
    We implement industry-standard security measures, including encryption for data transmission and secure storage, to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage is 100% secure, so we cannot guarantee absolute security.
  2. Data Retention
    We retain your personal information only as long as necessary to process your e-Visa application and for a reasonable period afterward (e.g., for legal or dispute resolution purposes), typically up to [e.g., 1-2 years]. We securely delete or anonymize data when no longer needed.
  3. Your Rights
    Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. Contact us at [your email] to exercise these rights. If you are in the EU/EEA, you also have the right to lodge a complaint with a supervisory authority.
  4. Cookies and Tracking
    Our website uses cookies for functionality and analytics. You can manage cookie preferences in your browser settings.
  5. Children’s Privacy
    Our services are not intended for children under 18. We do not knowingly collect data from minors.
  6. Changes to This Policy
    We may update this policy periodically. Changes will be posted on this page with an updated date.
  7. Contact Us
    If you have questions, contact us.
    Important Note: This is a sample template. Consult a legal professional to customize it for your location, business, and compliance with laws like GDPR (if serving EU users), CCPA, or other relevant regulations.